Grieving Widows Matter

Refund Policy

I want you to feel good about anything you purchase from Grieving Widows Matter. Every book and resource here was written to help. If it isn’t helping you, I don’t want to keep your money.

My 30 day guarantee

How to ask for a refund

Email me at howard@grievingwidowsmatter.com within 30 days of your purchase.

Please include the name and email address you used when you ordered, and the name of the book or series you bought. If you have your order number, add that too. It helps me find your order quickly.

What happens next

I read these emails myself, and I’ll reply as soon as I can, usually within a few days.

Your refund goes back to the card or payment method you used. Depending on your bank, it can take 5 to 10 business days to show up on your statement.

If you bought the 4 book series

A Widow’s Journey Through Grief arrives over about six months, one book at a time. Your 30 days begin on the day you purchase, not when the last book arrives.

If you ask for a refund, I’ll stop the remaining books and emails from being sent.

If you bought a gift

When a book was purchased as a gift, the refund goes back to you, the person who paid. If the gift was the 4 book series, the remaining books will stop being sent to her.

After 30 days

Because these are digital books, I’m not able to offer refunds after 30 days.

But if something has gone wrong, like a download that won’t open or an email that never arrived, please write to me anytime. I’ll make it right.

Questions

If you’re not sure whether something is right for you, I’m always glad to hear from you before you buy. Email me at howard@grievingwidowsmatter.com.

With care,
Pastor Howard Smith
Grieving Widows Matter